Event Questions

Our showroom and office are located at: 805 Pressley Road, Suite 111, Charlotte, NC 28217.

Our showroom is available by appointment only. To schedule a visit, please contact us via our website or email us at info@cluxinc.com. 

We specialize in high-end rental items, including: 

• Luxury tabletop rentals (china, flatware, glassware, charger plates) 
• Premium chairs & furniture 
• Custom-built fabrications 
• High-quality table linens 
• Exclusive statement décor pieces 

For best availability, we recommend booking: 

• 6-12 months in advance for peak wedding and event seasons 
• 3-6 months in advance for corporate events and galas 
• At least 30 days in advance for smaller-scale events
• Last-minute orders may incur a rush fee and availability is not guaranteed

Yes, we offer full-service delivery, setup, breakdown, and pick-up to ensure seamless execution. Fees may apply depending on the event size, time restrictions, and event complexity. 

We offer the following payment options: 

• 50% deposit required at booking 
• Remaining balance due prior to delivery 
• We also offer a Net 30 Program for qualified corporate clients.

Our cancellation policy is as follows:

• Deposits are non-refundable 
• Cancellations made within 30 days of the event may be subject to full payment 

Clients are fully responsible for lost, stolen, or damaged items. Charges will be applied based on the item’s replacement cost.